Difference between revisions of "Main Page"

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(Command of Nature is in FULLFILLMENT!!! (June 1 2024))
(Command of Nature is in FULLFILLMENT!!! (June 1 2024))
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=='''Recent Kickstarter Updates'''==__NOTOC__
 
=='''Recent Kickstarter Updates'''==__NOTOC__
==='''''Command of Nature is in FULLFILLMENT!!! (June 1 2024)'''''===
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==='''''Command of Nature is in FULLFILLMENT!!! (June 14 2024)'''''===
 
[https://www.kickstarter.com/projects/ramybadie/command-of-nature/posts/4115390 Most recent info]<br><br>
 
[https://www.kickstarter.com/projects/ramybadie/command-of-nature/posts/4115390 Most recent info]<br><br>
 
'''US, Canada,  Africa, Australia, and New Zealand''' are all either already finished or on track to finish shipping today! This represents around 75% of all backers in total :) Please note this applies to backers who completed their surveys on time- for those who submitted late, we are working through pledges (and some have shipped but not all).
 
'''US, Canada,  Africa, Australia, and New Zealand''' are all either already finished or on track to finish shipping today! This represents around 75% of all backers in total :) Please note this applies to backers who completed their surveys on time- for those who submitted late, we are working through pledges (and some have shipped but not all).
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If you live in one of these regions and have not received your package (or at least a tracking update from BackerKit) by the end of today, you can check the status of your pledge by signing into BackerKit and going to https://www.backerkit.com/c/users/pledges. You can also contact our team by email at support@unstablegames.com or by visiting https://unstablegames.com/pages/contact.  
 
If you live in one of these regions and have not received your package (or at least a tracking update from BackerKit) by the end of today, you can check the status of your pledge by signing into BackerKit and going to https://www.backerkit.com/c/users/pledges. You can also contact our team by email at support@unstablegames.com or by visiting https://unstablegames.com/pages/contact.  
 
<br><br>
 
<br><br>
For the rest of the world, here are your shipping status updates (this is where the not-so-good news begins, in progressively “less good” order):
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'''Asia:''' Last week there were 8 orders with address/courier issues, but we’re now down to just 4! We’re in the process of resolving those and will update you all as progress is made. There were 183 additional orders that confirmed their addresses after the lockdown in December 2023. If you’re one of those backers, your order should be on its way to you soon! I should have more information soon.
* '''Asia:''' Our fulfillment partner encountered a small hurdle this week, so our original estimate of completion today has now been pushed out to Monday with a couple of caveats. There are 8 orders experiencing courier issues that we are working to resolve, and an additional 4 that will need to be shipped with items missing (and the other items will ship in a separate package from our warehouse in the US). All but 183 orders have been shipped so far, and the remaining orders should be shipped by end of day Monday.
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<br>'''Europe:''' Last week your orders began shipping out from our fulfillment partner’s warehouse! We have not been successful in our efforts to expedite shipping, but we’re making progress with every passing day. In the last week, 1,254 pledges have been shipped all around Europe with 2,600 remaining. The number of orders that go out daily varies, so I’m hesitant to make any predictions on when we’ll finish fulfilling your orders. We’ve explored every possible avenue to maximize the number of orders that go out per week, but we are unfortunately limited in the actions we can take since these are shipping from a fulfillment partner. At the current pace, it’s looking like shipping those orders will continue for the remainder of June. I’m looking forward to counting down with you all over the upcoming weeks!
* '''Europe:''' I hate over-promising and under-delivering, but I have to unfortunately walk back this expectation one more time. Since our last update, we were hit with another paperwork change that further delayed the containers, but we can confirm the container of games has officially been received by our fulfillment partner and shipping will start on Monday. They are now estimating 3 additional weeks for fulfillment, which means all orders would go out before the end of June (but not by end of the first week of June as I had previously stated). We are looking at every option we have at this point to get these orders out the door faster, even by just a few days, but we at least are in a place to start fulfilling orders, which is a major win after having the containers stuck for over 2 months.
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<br>'''UK:''' We’re making progress in baby steps. If all goes well, our fulfillment partner (GamesQuest) will at least begin receiving inventory before the end of June 😮‍💨 Heavy emphasis on "if all goes well" …we’re keeping our fingers crossed and will provide clearer timelines as soon as we have them.
* '''UK:''' This is truly just 🫠 We had to change fulfillment partners, have been pushing daily on this container to try to get it through, and have been staying on top of all paperwork requirements. We thought this container was good to go for release, but we were hit with another surprise delay and it continues to be held up. This is our 7th Kickstarter project, and we’ve never encountered anything even close to this before. We have brought in outside experts and every partner we’ve ever worked with to look for any possible solutions to move this through faster, and we’re doing everything we can. I am hesitant to commit to a date given the rollercoaster this has been, but we will inform you as soon as this container is good for shipment (and we are preemptively identifying all ways to set up the plan for max efficiency on fulfillment as soon as our fulfillment partner receives the goods). The best I can offer at this point is consistent updates on progress, and it will be a glorious day as soon as we are able to begin fulfillment of these orders. I am hoping to have a much clearer picture and time estimates by the end of next week.
 

Revision as of 00:00, 15 June 2024

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Recent Kickstarter Updates

Command of Nature is in FULLFILLMENT!!! (June 14 2024)

Most recent info

US, Canada, Africa, Australia, and New Zealand are all either already finished or on track to finish shipping today! This represents around 75% of all backers in total :) Please note this applies to backers who completed their surveys on time- for those who submitted late, we are working through pledges (and some have shipped but not all).

If you live in one of these regions and have not received your package (or at least a tracking update from BackerKit) by the end of today, you can check the status of your pledge by signing into BackerKit and going to https://www.backerkit.com/c/users/pledges. You can also contact our team by email at support@unstablegames.com or by visiting https://unstablegames.com/pages/contact.

Asia: Last week there were 8 orders with address/courier issues, but we’re now down to just 4! We’re in the process of resolving those and will update you all as progress is made. There were 183 additional orders that confirmed their addresses after the lockdown in December 2023. If you’re one of those backers, your order should be on its way to you soon! I should have more information soon.
Europe: Last week your orders began shipping out from our fulfillment partner’s warehouse! We have not been successful in our efforts to expedite shipping, but we’re making progress with every passing day. In the last week, 1,254 pledges have been shipped all around Europe with 2,600 remaining. The number of orders that go out daily varies, so I’m hesitant to make any predictions on when we’ll finish fulfilling your orders. We’ve explored every possible avenue to maximize the number of orders that go out per week, but we are unfortunately limited in the actions we can take since these are shipping from a fulfillment partner. At the current pace, it’s looking like shipping those orders will continue for the remainder of June. I’m looking forward to counting down with you all over the upcoming weeks!
UK: We’re making progress in baby steps. If all goes well, our fulfillment partner (GamesQuest) will at least begin receiving inventory before the end of June 😮‍💨 Heavy emphasis on "if all goes well" …we’re keeping our fingers crossed and will provide clearer timelines as soon as we have them.