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(CASTING SHADOWS FULFILLMENT FAQ)
(Command of Nature is in FULLFILLMENT!!! (June 14 2024))
 
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Please be aware this wiki is very graphic intense, many of the images are quite large. Images are not for redistribution/reproduction.
 
Please be aware this wiki is very graphic intense, many of the images are quite large. Images are not for redistribution/reproduction.
  
=='''Recent Kickstarter Updates'''==
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<span style="color:red;">'''We are aware of the 503 errors that the site has been experiencing and are workin on dealing with the issue asap.'''</span>
[[File:CS Homepage Banner.png|800px]]
 
<br>[https://www.kickstarter.com/projects/ramybadie/casting-shadows Visit Kickstarter Today!!!]
 
<br>The Pledges have started to ship! If you have received your package and there is any problems (damage or missing items) please contact support@unstablegames.com.
 
==='''General Shipping Statuses'''===
 
*Unstable Games Warehouse ~ Shipping In Progress
 
**<i>(Unstable Games warehouse ships to any location outside UK, European Union, Canada, NZ, and Australia)</i>
 
* Canada ([https://www.lionrampantimports.com Lion Rampant]) ~ Awaiting inventory
 
* Australia ([https://vrdistribution.com.au VR Distribution]) ~ Confirming Addresses, Preparing to start
 
* EU/UK (Games Quest) ~ [https://www.gamesquest.co.uk/blogs/gamesquest-blog/eu-fulfilment-update-24th-january EU Jan 24th Update] / [https://www.gamesquest.co.uk/blogs/gamesquest-blog/uk-row-fulfilment-update-17th-january-1 UK Jan 24th Update] ~ Awaiting inventory
 
==='''CASTING SHADOWS FULFILLMENT/OTHER FAQ'''===
 
'''Q:''' Missing or Damaged items?<br>
 
'''A:''' please email support@unstablegames.com
 
- please know that the Team are working as fast as we can to respond to everyone but that it may take longer to receive a response due to the a higher than normal volume of emails.
 
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'''Q:''' I haven't gotten my tracking info can you please give it to me?<br>
 
'''A:''' Backerkit is manually updated, as a result this notification is usually a bit delayed in being sent out after the package has already headed out the door. The team is working to get those out as quick as possible and we thank you for your patience :)
 
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'''Q:''' I didn't order enough Sleeves who can I contact to order some?<br>
 
'''A:''' These are not KSE and will likely appear on the UnstableGames website for purchase after fulfilment is completed.
 
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'''Q:''' Can I still order the expansions/mats/(other KSE item)? I want them...<br>
 
'''A:''' These items are KSE and cannot be purchased. There is a slight chance they will return with a future KickStarter but it is not a guarantee.
 
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'''Q:''' I got the Ultimate Tier and did not get the Lucky Skipper board/playmat/standee, why not??<br>
 
'''A:''' These items were gifts for previous backers, to receive them for free you had to back another project by Ramy. If you did not back a previous project, they were available as add-ons. If you were a previous backer and are missing these items please email support@unstablegames.com
 
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'''Q:''' I haven't received my pledge yet why not?!?<br>
 
'''A:''' We are still on track for completing the delivery on time. Thankyou for patience as the distribution centers work hard to get the pledges out to all our wonderful backers :)
 
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<!--
 
'''Q:''' Do the playmats contain latex?<br>
 
'''A:''' the playmats do have a rubber bottom that contains latex
 
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-->
 
'''Q:''' My standees have scratches and bubbles on them or they do not fit in the base.<br>
 
'''A:''' Please note there are a plastic layer to be peeled off both sides of each the standee and it's base.
 
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'''Q:''' I didn't get a hex for Lucky; is it missing? How do I play him since he doesn't have a hex.<br>
 
'''A:''' The player with Lucky gets to choose the home hex tile, you aren't missing a tile :)
 
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'''Q:''' The Crystal Crypt is confusing how does it work<br>
 
'''A:''' The Crystal Crypt tile prevents the player on it from reducing incoming DMG by any means. For example, if Player A were to deal 3 DMG to Player B, and Player B had the Pointed Shield Counterspell card, they could play that card to reduce the incoming DMG from 3 to 1. However, if Player B was standing on the Crystal Crypt. Player B's Pointed Shield would have no effect when played - Player B would take the full 3 DMG whether they play their Counterspell card or not.
 
  
Tile shortcut should read<br>
 
+[[File:CS-PurpGem.png|20px]], NO DMG REDUCED.
 
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'''Q:''' Any info from the creator regarding the "scarcity of resource tokens" issue that backers have been commenting on?<br>
 
'''A:''' This shouldn't be an issue, the most common note that people are mentioning are 2 things...
 
  
1) people are using the tokens as their main resources (roll then take whats on the dice in tokens) these tokens were meant for using to represent SPELLS that have been used to supplement the resource pool
 
  
2) People holding onto the resources after their turn ends. This is not how resources are used. Once your turn ends, your resource pool empties completely and all tiles/dice are returned to their respective locations.
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=='''Recent Kickstarter Updates'''==__NOTOC__
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==='''''Command of Nature is in FULLFILLMENT!!! (June 14 2024)'''''===
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[https://www.kickstarter.com/projects/ramybadie/command-of-nature/posts/4126787 Most recent info]<br><br>
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'''US, Canada,  Africa, Australia, and New Zealand''' are all either already finished or on track to finish shipping today! This represents around 75% of all backers in total :) Please note this applies to backers who completed their surveys on time- for those who submitted late, we are working through pledges (and some have shipped but not all).
 +
 
 +
If you live in one of these regions and have not received your package (or at least a tracking update from BackerKit) by the end of today, you can check the status of your pledge by signing into BackerKit and going to https://www.backerkit.com/c/users/pledges. You can also contact our team by email at support@unstablegames.com or by visiting https://unstablegames.com/pages/contact.
 +
<br><br>
 +
'''Asia:''' Last week there were 8 orders with address/courier issues, but we’re now down to just 4! We’re in the process of resolving those and will update you all as progress is made. There were 183 additional orders that confirmed their addresses after the lockdown in December 2023. If you’re one of those backers, your order should be on its way to you soon! I should have more information soon.
 +
<br>'''Europe:''' Last week your orders began shipping out from our fulfillment partner’s warehouse! We have not been successful in our efforts to expedite shipping, but we’re making progress with every passing day. In the last week, 1,254 pledges have been shipped all around Europe with 2,600 remaining. The number of orders that go out daily varies, so I’m hesitant to make any predictions on when we’ll finish fulfilling your orders. We’ve explored every possible avenue to maximize the number of orders that go out per week, but we are unfortunately limited in the actions we can take since these are shipping from a fulfillment partner. At the current pace, it’s looking like shipping those orders will continue for the remainder of June. I’m looking forward to counting down with you all over the upcoming weeks!
 +
<br>'''UK:''' We’re making progress in baby steps. If all goes well, our fulfillment partner (GamesQuest) will at least begin receiving inventory before the end of June 😮‍💨 Heavy emphasis on "if all goes well" …we’re keeping our fingers crossed and will provide clearer timelines as soon as we have them.

Latest revision as of 00:01, 15 June 2024

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Welcome to the Unstable Games Wiki, this Wiki will encompass ALL the Games Released by Tee Turtle
This wiki is endorsed by the owner/creator of Unstable Games :)

Please be aware this wiki is very graphic intense, many of the images are quite large. Images are not for redistribution/reproduction.

We are aware of the 503 errors that the site has been experiencing and are workin on dealing with the issue asap.


Recent Kickstarter Updates

Command of Nature is in FULLFILLMENT!!! (June 14 2024)

Most recent info

US, Canada, Africa, Australia, and New Zealand are all either already finished or on track to finish shipping today! This represents around 75% of all backers in total :) Please note this applies to backers who completed their surveys on time- for those who submitted late, we are working through pledges (and some have shipped but not all).

If you live in one of these regions and have not received your package (or at least a tracking update from BackerKit) by the end of today, you can check the status of your pledge by signing into BackerKit and going to https://www.backerkit.com/c/users/pledges. You can also contact our team by email at support@unstablegames.com or by visiting https://unstablegames.com/pages/contact.

Asia: Last week there were 8 orders with address/courier issues, but we’re now down to just 4! We’re in the process of resolving those and will update you all as progress is made. There were 183 additional orders that confirmed their addresses after the lockdown in December 2023. If you’re one of those backers, your order should be on its way to you soon! I should have more information soon.
Europe: Last week your orders began shipping out from our fulfillment partner’s warehouse! We have not been successful in our efforts to expedite shipping, but we’re making progress with every passing day. In the last week, 1,254 pledges have been shipped all around Europe with 2,600 remaining. The number of orders that go out daily varies, so I’m hesitant to make any predictions on when we’ll finish fulfilling your orders. We’ve explored every possible avenue to maximize the number of orders that go out per week, but we are unfortunately limited in the actions we can take since these are shipping from a fulfillment partner. At the current pace, it’s looking like shipping those orders will continue for the remainder of June. I’m looking forward to counting down with you all over the upcoming weeks!
UK: We’re making progress in baby steps. If all goes well, our fulfillment partner (GamesQuest) will at least begin receiving inventory before the end of June 😮‍💨 Heavy emphasis on "if all goes well" …we’re keeping our fingers crossed and will provide clearer timelines as soon as we have them.