Difference between revisions of "Main Page"

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(Command of Nature is in FULLFILLMENT!!! (April 5 2024))
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=='''Recent Kickstarter Updates'''==__NOTOC__
 
=='''Recent Kickstarter Updates'''==__NOTOC__
==='''''Command of Nature is in FULLFILLMENT!!! (April 5 2024)'''''===
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==='''''Command of Nature is in FULLFILLMENT!!! (June 1 2024)'''''===
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[https://www.kickstarter.com/projects/ramybadie/command-of-nature/posts/4115390 Most recent info]
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'''US, Canada,  Africa, Australia, and New Zealand''' are all either already finished or on track to finish shipping today! This represents around 75% of all backers in total :) Please note this applies to backers who completed their surveys on time- for those who submitted late, we are working through pledges (and some have shipped but not all).
  
'''United States'''- All of these are shipping out of our St. Louis facility, and we are flying through fulfillment with over 80% of orders shipped already! We expect to get the remaining orders out the door by the end of next week 🤩Note: your tracking notifications are sent from no-reply@s.backerkit.com with the subject line “Your items for Command of Nature have shipped!”. You can also sign up for notifications directly from FedEx here!<br><br>
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If you live in one of these regions and have not received your package (or at least a tracking update from BackerKit) by the end of today, you can check the status of your pledge by signing into BackerKit and going to https://www.backerkit.com/c/users/pledges. You can also contact our team by email at support@unstablegames.com or by visiting https://unstablegames.com/pages/contact.
'''Canada, Asia, and Africa'''- Inventory has been received by our fulfillment partners as of this week, and fulfillment is set to start! If you live in one of these areas, you can expect to receive tracking for your order within the next 4-6 weeks :) <br><br>
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<br><br>
'''Europe (including UK), Australia, & New Zealand'''- These containers have experienced the longest delays, but we are finally seeing movement and our fulfillment partners are ready to start shipping orders as soon as they receive inventory. We anticipate fulfillment will start in a few weeks, but we still plan for all orders to be shipped out before the end of May. Stay tuned for more updates!
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For the rest of the world, here are your shipping status updates (this is where the not-so-good news begins, in progressively “less good” order):
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* '''Asia:''' Our fulfillment partner encountered a small hurdle this week, so our original estimate of completion today has now been pushed out to Monday with a couple of caveats. There are 8 orders experiencing courier issues that we are working to resolve, and an additional 4 that will need to be shipped with items missing (and the other items will ship in a separate package from our warehouse in the US). All but 183 orders have been shipped so far, and the remaining orders should be shipped by end of day Monday.
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* '''Europe:''' I hate over-promising and under-delivering, but I have to unfortunately walk back this expectation one more time. Since our last update, we were hit with another paperwork change that further delayed the containers, but we can confirm the container of games has officially been received by our fulfillment partner and shipping will start on Monday. They are now estimating 3 additional weeks for fulfillment, which means all orders would go out before the end of June (but not by end of the first week of June as I had previously stated). We are looking at every option we have at this point to get these orders out the door faster, even by just a few days, but we at least are in a place to start fulfilling orders, which is a major win after having the containers stuck for over 2 months.
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* '''UK:''' This is truly just 🫠 We had to change fulfillment partners, have been pushing daily on this container to try to get it through, and have been staying on top of all paperwork requirements. We thought this container was good to go for release, but we were hit with another surprise delay and it continues to be held up. This is our 7th Kickstarter project, and we’ve never encountered anything even close to this before. We have brought in outside experts and every partner we’ve ever worked with to look for any possible solutions to move this through faster, and we’re doing everything we can. I am hesitant to commit to a date given the rollercoaster this has been, but we will inform you as soon as this container is good for shipment (and we are preemptively identifying all ways to set up the plan for max efficiency on fulfillment as soon as our fulfillment partner receives the goods). The best I can offer at this point is consistent updates on progress, and it will be a glorious day as soon as we are able to begin fulfillment of these orders. I am hoping to have a much clearer picture and time estimates by the end of next week.

Revision as of 15:31, 2 June 2024

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Welcome to the Unstable Games Wiki, this Wiki will encompass ALL the Games Released by Tee Turtle
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Recent Kickstarter Updates

Command of Nature is in FULLFILLMENT!!! (June 1 2024)

Most recent info US, Canada, Africa, Australia, and New Zealand are all either already finished or on track to finish shipping today! This represents around 75% of all backers in total :) Please note this applies to backers who completed their surveys on time- for those who submitted late, we are working through pledges (and some have shipped but not all).

If you live in one of these regions and have not received your package (or at least a tracking update from BackerKit) by the end of today, you can check the status of your pledge by signing into BackerKit and going to https://www.backerkit.com/c/users/pledges. You can also contact our team by email at support@unstablegames.com or by visiting https://unstablegames.com/pages/contact.

For the rest of the world, here are your shipping status updates (this is where the not-so-good news begins, in progressively “less good” order):

  • Asia: Our fulfillment partner encountered a small hurdle this week, so our original estimate of completion today has now been pushed out to Monday with a couple of caveats. There are 8 orders experiencing courier issues that we are working to resolve, and an additional 4 that will need to be shipped with items missing (and the other items will ship in a separate package from our warehouse in the US). All but 183 orders have been shipped so far, and the remaining orders should be shipped by end of day Monday.
  • Europe: I hate over-promising and under-delivering, but I have to unfortunately walk back this expectation one more time. Since our last update, we were hit with another paperwork change that further delayed the containers, but we can confirm the container of games has officially been received by our fulfillment partner and shipping will start on Monday. They are now estimating 3 additional weeks for fulfillment, which means all orders would go out before the end of June (but not by end of the first week of June as I had previously stated). We are looking at every option we have at this point to get these orders out the door faster, even by just a few days, but we at least are in a place to start fulfilling orders, which is a major win after having the containers stuck for over 2 months.
  • UK: This is truly just 🫠 We had to change fulfillment partners, have been pushing daily on this container to try to get it through, and have been staying on top of all paperwork requirements. We thought this container was good to go for release, but we were hit with another surprise delay and it continues to be held up. This is our 7th Kickstarter project, and we’ve never encountered anything even close to this before. We have brought in outside experts and every partner we’ve ever worked with to look for any possible solutions to move this through faster, and we’re doing everything we can. I am hesitant to commit to a date given the rollercoaster this has been, but we will inform you as soon as this container is good for shipment (and we are preemptively identifying all ways to set up the plan for max efficiency on fulfillment as soon as our fulfillment partner receives the goods). The best I can offer at this point is consistent updates on progress, and it will be a glorious day as soon as we are able to begin fulfillment of these orders. I am hoping to have a much clearer picture and time estimates by the end of next week.