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| Please be aware this wiki is very graphic intense, many of the images are quite large. Images are not for redistribution/reproduction. | | Please be aware this wiki is very graphic intense, many of the images are quite large. Images are not for redistribution/reproduction. |
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− | == Recent Kickstarter Updates ==
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− | [[File:CS Homepage Banner.png|800px]]
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− | <br>[https://www.kickstarter.com/projects/ramybadie/casting-shadows Visit Kickstarter Today!!!]
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− | <br>The Pledges have started to ship! If you have received your package and there is any problems (damage or missing items) please contact support@unstablegames.com.
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− | <br><br><strong>General Shipping Statuses</strong>
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− | * Unstable Games Warehouse ~ Shipping In Progress
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− | **<i>(Unstable Games warehouse ships to any location outside UK, European Union, Canada, NZ, and Australia)</i>
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− | * Canada ([https://www.lionrampantimports.com Lion Rampant]) ~ Awaiting inventory
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− | * Australia ([https://vrdistribution.com.au VR Distribution]) ~ Confirming Addresses, Preparing to start
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− | * EU/UK (Games Quest) ~ [https://www.gamesquest.co.uk/blogs/gamesquest-blog/eu-fulfilment-update-24th-january EU Jan 24th Update] / [https://www.gamesquest.co.uk/blogs/gamesquest-blog/uk-row-fulfilment-update-17th-january-1 UK Jan 24th Update] ~ Awaiting inventory
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− | -=-=-CASTING SHADOWS FULFILLMENT FAQ-=-=-
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− | Q: Missing or Damaged items?
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− | A: please email support@unstablegames.com
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− | - please know that the Team are working as fast as we can to respond to everyone but that it may take longer to receive a response due to the a higher than normal volume of emails.
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− | Q: I haven't gotten my tracking info can you please give it to me?
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− | A: Backerkit is manually updated, as a result this notification is usually a bit delayed in being sent out after the package has already headed out the door. The team is working to get those out as quick as possible and we thank you for your patience :)
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− | Q: I didn't order enough Sleeves who can I contact to order some?
| + | =='''Recent Kickstarter Updates'''==__NOTOC__ |
− | A: These are not KSE and will likely appear on the UnstableGames website for purchase after fulfilment is completed.
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− | Q: Can I still order the expansions/mats/(other KSE item)? I want them...
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− | A: These items are KSE and cannot be purchased. There is a slight chance they will return with a future KickStarter but it is not a guarantee.
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− | Q: I got the Ultimate Tier and did not get the Lucky Skipper board/playmat/standee, why not??
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− | A: These items were gifts for previous backers, to receive them for free you had to back another project by Ramy. If you did not back a previous project, they were available as add-ons. If you were a previous backer and are missing these items please email support@unstablegames.com
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− | Q: I haven't received my pledge yet why not?!?
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− | A: We are still on track for completing the delivery on time. Thankyou for patience as the distribution centers work hard to get the pledges out to all our wonderful backers :)
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− | <!--
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− | Q: Do the playmats contain latex?
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− | A: the playmats do have a rubber bottom that contains latex-->
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− | Q: My standees have scratches and bubbles on them or they do not fit in the base.
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− | A: Please note there are a plastic layer to be peeled off both sides of each the standee and it's base.
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− | Q: I didn't get a hex for Lucky; is it missing? How do I play him since he doesn't have a hex.
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− | A: The player with Lucky gets to choose the home hex tile, you aren't missing a tile :)
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